Help Center


How to Order/Creating An Account

As you browse the LatterDayStore.com website, searching for just the right item, once you have it located, click on the box, on the right hand side of the page, that says quantity and specify the number desired. If there are options to the product (size and color) choose the option(s) and then click the orange button to add the item to your shopping cart. Adding an item to your shopping cart opens a window to show you what you have placed in your cart. It details the cost of the item, any taxes if applicable, and your total.

If you decide you do not want the item, click the "Remove This Item" button and the product will be put back into the store.

To continue shopping, simply click the "Continue Shopping" button and you'll be returned to the LatterDayStore.com home page.

If at any time you want to view the contents of your shopping cart, you may click one of two buttons: the first is the "Shopping Cart" located at the top of every page just below the LatterDayStore.com logo, and the second is the "View Cart" button located on the right side of the page.

Ready to Check Out

When you're through shopping, proceed to the checkout, by clicking on the "Check Out" button located at the bottom of your shopping cart.

If you have an account with LatterDayStore.com, but did not log in when you entered the web site, you will be asked to do so at this time. If you do not have an account we invite you to set one up. Make Account You will find this feature very helpful should you need to return an item, change your shipping address or view your order history.

After you have logged in, you will need to enter billing and shipping information. If the information is the same, check the box that says "Check this box to use Billing Info" and the shipping information will automatically be filled in.

Shipping Charges

Next you'll need to specify the type of shipping you would like. A drop down menu box will give you the option of:

USPS Priority Mail:
Note: Gold items and paintings will be upgraded to UPS shipping at no charge.

The final step is to enter your credit card information, then click the "Complete Order" Button. Once orders are received at shipping, they are processed immediately; however, if you need to make a change to your order call us at 866-470-6719 and we'll try to intercept the order before it's shipped.

A receipt will appear on the screen showing your order, and payment. You can print this screen if you wish to retain a hard copy for your files. A copy of the receipt will automatically be sent to your email address.

Sizing

Each apparel manufacturer LatterDayStore.com represents provides their own sizing chart, as each company often sizes their garments a bit different.

PAYMENT OPTIONS

We accept the following credit cards: Visa, Mastercard, Discover, and American Express.

ITEM ON SALE

Items that appear on sale, are usually items that are being cleared out to make room for new inventory. If you see an item on sale, and it grabs your attention, you should take advantage of the opportunity for getting a quality product at a reduced price, for when they're gone, they're gone.

PRODUCT REVIEW

At LatterDayStore.com, you don't have to take our word, or the manufacturer's word for the quality of a product you're interested in, just read the reviews of your peers who have purchased and used the exact same item, under many of the same weather conditions you'll be facing. Reading product reviews is the easiest and fastest way to get timely, accurate and up to date information about your selection before actually buying the product. Want to write your own review? We highly encourage you to submit your own product review after you've field tested your purchase. Be frank, blunt, and honest about what you like and dislike about the product. At the bottom of each product page, where the reviews are read, you'll see a link button that will take you to a comment page where you can type your comments and then submit them.

SECURITY & PRIVACY

Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, and how it is used.

Our Web servers automatically collect information about each visitor who requests LatterDayStore.com Web pages, including your computer's internet protocol (IP) address. Your IP address is used to help identify you and your shopping cart, as well as gather broad demographic information. To use our Web site your browser must be set to accept "cookies." A cookie is a small bit of data (zeros and ones) located in a text file on your computer's hard drive that helps our servers recognize you when you visit our sites. Cookies are used in e-commerce sites to keep track of a customer's shopping cart, the items you place in the cart, the pages you visit while in the store, and your specific areas of interest while shopping. You can configure your computer to reject cookies, but it will disable the ability for our Web servers to recognize your cart, your account, and any personalization content. In short, we will be unable to complete your purchase.

Address Information

To facilitate a customer's order, LatterDayStore.com uses an order form to gather contact information about the customer, including, but not limited to name, shipping address, email address, phone numbers and some financial information with respect to account or credit card numbers.

LatterDayStore.com uses this information to send orders, and information about the company, as well as to get in touch with the customer as needed. Financial information is used to bill customers for services and purchased items. If a customer does not wish to be included in future mailings, he/she may choose to be removed from the company's in-house email list. See opt out section below.

Online Surveys

Occasionally, we conduct online surveys, for the express purpose of sending the recipient promotional material from LatterDayStore.com, or at times, from our partners. Typical contact information requested is an email address, while demographic information is age, income level, and zip code. When this information is to be shared with our partners, it will be disclosed. Users who do not wish to receive future mailings may opt-out. See below for the opt out section. One of the unique things about using an e-commerce site is that the site can be customized to an individual's interests, based on information provided by the user.

Contests

Periodically, LatterDayStore.com will run contests wherein we ask for contact information such as email address, and demographic information such as income level, age, and zip code. This information is used to contact an individual when he/she has won a contest. Additionally, the information is used to send promotional material from LatterDayStore.com, as well as from our partners. When partners are to receive this contact information, it will be disclosed. Users not wanting to receive future promotional mailings may opt out by choosing the opt out section below.

Security Measures

How secure is my credit card number transmitted over the Internet?

You can enter your credit card number on a secure (https) form and transmit the form over the Internet to a secure server without risk of an intermediary obtaining your credit card information. The security features offered by your web browser technology protects commercial transactions, as well as all other communications, from misappropriation and fraud that could otherwise occur as information passes through Internet computers.

The Secure Sockets Layer (SSL) protocol has become the universal standard on the Web for authenticating sites and for encrypting communications between users and Web servers. Because SSL is built into all major browsers and Web servers, simply installing a digital certificate or Server ID enables SSL capabilities.

SSL server authentication allows users to confirm a Web server's identity. SSL-enabled client software, such as a Web browser, can automatically check that a server's certificate and public ID are valid and have been issued by a certificate authority (CA) - such as VeriSign - listed in the client software's list of trusted CAs. SSL server authentication is vital for secure e-commerce transactions in which users, for example, are sending credit card numbers over the Web and first want to verify the receiving server's identity.

An encrypted SSL connection requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, protecting private information from interception over the Internet. In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering - that is, for automatically determining whether the data has been altered in transit. This means that users can confidently send private data, such as credit card numbers, to a website, trusting that SSL keeps it private and confidential.

You can tell when you have a secure connection by looking at the location (URL) field. If the URL begins with https:// (instead of http://) the document comes from a secure server. To connect to an HTTP server that provides security using the SSL protocol, insert the letter "s" so that the URL begins with https://. You need to use https:// for HTTP URLs with SSL and http:// for HTTP URLs without SSL.

You can also verify the security of a document by examining the security icon in the bottom-left corner of the browser window.

You can also order from LatterDayStore.com by calling 866-470-6719

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